TY  - BOOK
T1  - Business communication : building critical skills
A1  - Locker, Kitty O.
A2  - Kaczmarek, Stephen Kyo.
LA  - English
PP  - New York
PB  - McGraw-Hill/Irwin
YR  - 2004
ED  - 2nd ed.
UL  - http://discoverylib.upm.edu.my/discovery/Record/194849
OP  - 637
CN  - HF5718 L815 2004
SN  - 0072562196 (alk. paper)
SN  - 0072865717 (alk. paper)
SN  - 0071214844 (international)
KW  - Business communication.
ER  -