TY - BOOK T1 - Effective personal communication skills for public relations T2 - PR in practice series. A1 - Green, Andy, 1958- . LA - English PP - London PB - Kogan Page YR - 2006 UL - http://discoverylib.upm.edu.my/discovery/Record/220636 OP - 219 CN - HD59 G795 SN - 074944407X (pbk) SN - 9780749444075 (pbk) KW - Public relations. KW - Communication. KW - Influence (Psychology). ER -