TY - BOOK T1 - Applied EI : the importance of attitudes in developing emotional intelligence A1 - Sparrow, Tim. A2 - Knight, Amanda, 1964- . LA - English PP - Chichester, West Sussex, England PB - John Wiley & Sons YR - 2006 UL - http://discoverylib.upm.edu.my/discovery/Record/253531 OP - 312 CN - HF5549.5 C53S737 SN - 0470032731 (hbk : alk. paper) SN - 9780470032732 (hbk : alk. paper) KW - Employees : Coaching of. KW - Emotional intelligence : Study and teaching. KW - Attitude (Psychology). KW - Adaptability (Psychology). KW - Management : Psychological aspects. ER -