TY  - BOOK
T1  - Communicating effectively
A1  - Hybels, Saundra.
A2  - Weaver, Richard L., 1941-.
LA  - English
PP  - Boston, Mass.
PB  - McGraw-Hill
YR  - 2009
ED  - 9th ed.
UL  - http://discoverylib.upm.edu.my/discovery/Record/297918
OP  - 425
CN  - P95 H992 2009
SN  - 9780073385099 (pbk : alk. paper)
SN  - 0073385093 (pbk : alk. paper)
KW  - Oral communication.
ER  -