TY - BOOK T1 - Operations excellence : smart solutions for business success T2 - International management knowledge. A2 - Schwientek, Roland. A2 - Schmidt, Axel, 1966-. LA - English PP - New York PB - Palgrave Macmillan YR - 2008 UL - http://discoverylib.upm.edu.my/discovery/Record/348262 OP - 300 CN - HD31 O61 SN - 9780230217805 (hbk) SN - 023021780X (hbk) KW - Industrial management. KW - Production management. ER -