Omslagsbillede

Influence of relationship marketing on cross buying in Malaysian mobile service sector /

Saved in:

Bibliografiske detaljer
Hovedforfatter:	Mimi Liana Abu.
Format:	Thesis Bog
Sprog:	English
Udgivet:	2012.
Fag:	Relationship marketing > Malaysia. Telecommunication > Purchasing > Malaysia. Consumer satisfaction > Malaysia. Customer loyalty > Malaysia.
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Lignende værker

Influence of relationship marketing on cross buying in Malaysian mobile service sector
af: Abu, Mimi Liana
Udgivet: (2012)

The contribution of adaptive selling to positive word-of-mouth in Malaysian computer retail business
af: Wan Omar, Maznah, et al.
Udgivet: (2009)

Intervening role of loyalty reward programs and E-word-of-mouth on smartphone brand loyalty in Malaysia /
af: Mohammadi, Alreza,

Influence of customer relationship management, technology innovation and customer empowerment on customer loyalty in Kuwaiti banks
af: Aldaihani, Faraj Mazyed Faraj
Udgivet: (2021)

Researching customer satisfaction & loyalty : how to find out what people really think /
af: Szwarc, Paul.
Udgivet: (2005)

Customer satisfaction and loyalty towards telecommunication services in Selangor, Malaysia /
af: Norliza Saiful Bahry,

Pelanggan setia /
af: Md. Ali Berahim.
Udgivet: (2010)

Capturing customers' hearts : leave your competition to chase their pockets /
af: Clegg, Brian.
Udgivet: (2000)

Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system /
af: Johnson, Michael D.
Udgivet: (2000)

Effects of standardization and customization level on service quality, customer satisfaction and loyalty, and moderating roles of service nature and customer needs
af: Kasiri, Leila Agha
Udgivet: (2015)

Effects of standardization and customization level on service quality, customer satisfaction and loyalty, and moderating roles of service nature and customer needs /
af: Kasiri, Leila Agha.
Udgivet: (2015)

Influence of customer relationship management, technology innovation and customer empowerment on customer loyalty in Kuwaiti banks /
af: Aldaihani, Faraj Mazyed Faraj,

The lifebelt : the definitive guide to managing customer retention /
af: Murphy, John A.
Udgivet: (2001)

1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line /
af: Greiner, Donna.
Udgivet: (1999)

Planting flowers, pulling weeds : identifying your most profitable customers to ensure a lifetime of growth /
af: Rubio, Janet.
Udgivet: (2002)

Role of brand personality and consumer brand identification on hypermarket brand evaluation and loyalty development among Malaysian customers
af: Nikhashemi, Seyed Rajab
Udgivet: (2015)

Role of brand personality and consumer brand identification on hypermarket brand evaluation and loyalty development among Malaysian customers /
af: Nikhashemi, Seyed Rajab.
Udgivet: (2015)

The linkage of employee satisfaction and loyalty in Hotel Industry in Klang Valley, Malaysia.
af: Abdullah, Rahman, et al.
Udgivet: (2009)

The loyalty effect : the hidden force behind growth, profits, and lasting value /
af: Reichheld, Frederick F.
Udgivet: (2001)

Effect of social media engagement, corporate image and perceived value on tourist loyalty in hotel industry in Malaysia
af: Khan, Md. Ashraful Azam
Udgivet: (2022)

Effect of social media engagement, corporate image and perceived value on tourist loyalty in hotel industry in Malaysia
af: Azam, Khan Md Ashraful
Udgivet: (2022)

Effect of social media engagement, corporate image and perceived value on tourist loyalty in hotel industry in Malaysia /
af: Azam, Khan Md Ashraful,

A study on customers satisfaction with mobile phone systems in Klang Valley : focussing on mobile phone users /
af: Siti Norzainah Abd. Razak.

Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy /
af: Stinnett, Bill.
Udgivet: (2005)

Causal relationship between service guarantees and customer satisfaction in four-and five-star hotels in Malaysia
af: Mohd Shahril, Aslinda
Udgivet: (2014)

Causal relationship between service guarantees and customer satisfaction in four-and five-star hotels in Malaysia /
af: Aslinda Mohd Shahril.
Udgivet: (2014)

Mediating effects of shopping orientations and moderating effects of gender on relationships between personal factors and repatronage behavioural intention
af: Wong, Yue Teng
Udgivet: (2014)

Ultimate customer loyalty's Holy Grail
af: Ow, Mun Waei
Udgivet: (2017)

Ultimate customer loyalty's Holy Grail /
af: Ow, Mun Waei.
Udgivet: (2018)

The Effect of Service Process on Guests Encounter Satisfaction at Three-Star Hotels
af: Mohd Ali, Hairuddin
Udgivet: (2006)

The effect of service process on guests encounter satisfaction at three-star hotels /
af: Hairuddin Mohd. Ali.

Relationship marketing tools (RMTs) and their relationship with customer satisfaction and retention /
af: Che Aniza Che Wel.

Factors influencing mobile shoppers’ satisfaction and repurchase intention in mobile shopping in Malaysia
af: Mohd Paiz, Nur Ain
Udgivet: (2021)

Factors influencing mobile shoppers’ satisfaction and repurchase intention in mobile shopping in Malaysia /
af: Nur Ain Mohd Paiz,

Intervening role of loyalty reward programs and E-word-of-mouth on smartphone brand loyalty in Malaysia
af: Mohammadi, Alireza
Udgivet: (2019)

Kajian kepuasan pengguna terhadap kereta Proton Wira bagi kawasan Lembah Klang /
af: Mohamad Roshdi Samsudin.

Customer equity : building and managing relationships as valuable assets /
af: Blattberg, Robert C.
Udgivet: (2001)

Mediating effects of shopping orientations and moderating effects of gender on relationships between personal factors and repatronage behavioural intention /
af: Wong, Yue Teng.

Customer loyalty in third party logistics relationships : finding from studies in Germany and the USA /
af: Cahill, David L.
Udgivet: (2007)

Sell the brand first : how to sell your brand and create lasting customer loyalty /
af: Stiff, Dan.
Udgivet: (2006)