TY - BOOK T1 - Public speaking : concepts and skills for a diverse society A1 - Jaffe, Clella Iles. LA - English PP - Belmont, Calif. : Andover PB - Wadsworth ; Cengage Learning [distributor] YR - 2013 ED - 7th ed., International ed. UL - http://discoverylib.upm.edu.my/discovery/Record/48913 OP - 402 CN - PN4121 J23 2013 SN - 9781133311430 (pbk) KW - Public speaking. KW - Multiculturalism. ER -