Antzeko izenburuak

• Effects of customer relationship management, customer perceived value and customer socio - demographic characteristics on bank customers’ loyalty in Ghana
  nork: Agbemabiese, George Cudjoe
  Argitaratua: (2018)
• Customer experience management : a revolutionary approach to connecting with your customers /
  nork: Schmitt, Bernd.
  Argitaratua: (2003)
• Customer relationship marketing : get to know your customers and win their loyalty /
  nork: Stone, Merlin.
  Argitaratua: (2000)
• Customer equity : building and managing relationships as valuable assets /
  nork: Blattberg, Robert C.
  Argitaratua: (2001)
• Customer relationship management : integrating marketing strategy and information technology /
  nork: Zikmund, William G.,, et al.
  Argitaratua: (2003)