TY - BOOK T1 - Multicultural manners : essential rules of etiquette for the 21st century A1 - Dresser, Norine. LA - English PP - Hoboken, N.J. PB - John Wiley & Sons YR - 2005 ED - Rev. ed. UL - http://discoverylib.upm.edu.my/discovery/Record/58969 OP - 285 CN - BJ1854 D773 2005 SN - 9780471684282 (pbk) KW - Etiquette : United States. KW - Multiculturalism : United States. ER -