TY - BOOK T1 - Explaining clearly T2 - People skills series. Core communication skills. LA - English UL - http://discoverylib.upm.edu.my/discovery/Record/69736 AB - Whether conveying information, giving instructions, coaching or selling, the ability to explain clearly is a core communnication skill. Learn the three essential steps for this skill to avoid misunderstandings and mistakes. CN - HD31 P4213 (093000369) KW - Communication in management. ER -