Glykas, M. (2013). Business Process Management: Theory and Applications (1st ed. 2013.). Berlin, Heidelberg: Springer Berlin Heidelberg : Imprint: Springer.
استشهاد بنمط شيكاغوGlykas, Michael. Business Process Management: Theory and Applications. 1st ed. 2013. Berlin, Heidelberg: Springer Berlin Heidelberg : Imprint: Springer, 2013.
MLA استشهادGlykas, Michael. Business Process Management: Theory and Applications. 1st ed. 2013. Berlin, Heidelberg: Springer Berlin Heidelberg : Imprint: Springer, 2013.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.