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Managing Service Productivity Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance /

This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying...

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書誌詳細
団体著者:	SpringerLink (Online service)
その他の著者:	Emrouznejad, Ali. (編集者, http://id.loc.gov/vocabulary/relators/edt), Cabanda, Emilyn. (編集者, http://id.loc.gov/vocabulary/relators/edt)
フォーマット:	電子媒体 eBook
言語:	English
出版事項:	Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2014.
版:	1st ed. 2014.
シリーズ:	International Series in Operations Research & Management Science, 215
主題:	Operations research. Decision making. Management science. Production management. Operations Research/Decision Theory. Operations Research, Management Science. Operations Management.
オンライン･アクセス:	https://doi.org/10.1007/978-3-662-43437-6
タグ:	タグ追加タグなし, このレコードへの初めてのタグを付けませんか!

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