From Total Quality Control to Lean Six Sigma Evolution of the Most Important Management Systems for the Excellence /
The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the cont...
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Milano :
Springer Milan : Imprint: Springer,
2012.
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| Edition: | 1st ed. 2012. |
| Series: | SpringerBriefs in Business,
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| Subjects: | |
| Online Access: | https://doi.org/10.1007/978-88-470-2658-2 |
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Table of Contents:
- 1 Introduction
- 2 A historical path of the systems
- 3 Literature review concerning the comparison of the systems
- 4 Research methodology
- 5 Japanese Total Quality Control
- 6 Total Quality Management
- 7 Deming’s System of Profound Knowledge
- 8 Business Process Reengineering
- 9 Lean Thinking
- 10 Six Sigma
- 11 Discussion and comparison about the common characteristics of the systems
- 12 Lessons learned from the comparison and discussion
- 13 Conclusions
- 14 Agenda for future research.