APA Citation

Nik Mohd Masdek, N. R. (2010). Frontline Employees’ Service Recovery Performance in Malaysian Hotels.

Chicago Style Citation

Nik Mohd Masdek, Nik Rozana. Frontline Employees’ Service Recovery Performance in Malaysian Hotels. 2010.

MLA Citation

Nik Mohd Masdek, Nik Rozana. Frontline Employees’ Service Recovery Performance in Malaysian Hotels. 2010.

Warning: These citations may not always be 100% accurate.