Sulaiman, S. (2011). Customer knowledge management application in Malaysian mobile service providers. Elsevier.
Chicago ZitierstilSulaiman, Shamsuddin. Customer Knowledge Management Application in Malaysian Mobile Service Providers. Elsevier, 2011.
MLA ZitierstilSulaiman, Shamsuddin. Customer Knowledge Management Application in Malaysian Mobile Service Providers. Elsevier, 2011.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.
