Sulaiman, S. (2011). Customer knowledge management application in Malaysian mobile service providers. Elsevier.
Chicago-стиль цитированияSulaiman, Shamsuddin. Customer Knowledge Management Application in Malaysian Mobile Service Providers. Elsevier, 2011.
MLA-цитированиеSulaiman, Shamsuddin. Customer Knowledge Management Application in Malaysian Mobile Service Providers. Elsevier, 2011.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.
      