Development of orthopaedic outpatient clinic scheduling information system for performance improvement
Long patients’ waiting time (PWT) and clinic overtime are common problems encountered in outpatient clinics. These usually occur in high demand clinics such as orthopaedics and cardiology. The Orthopaedic Specialist Outpatient Clinic of Hospital Serdang, Malaysia (OSOC) is facing same problems. In 2...
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| Autor principal: | |
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| Formato: | Tese |
| Idioma: | English |
| Publicado em: |
2014
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| Assuntos: | |
| Acesso em linha: | http://psasir.upm.edu.my/id/eprint/47969/1/FK%202014%2020R.pdf |
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