Enhancing service quality through Service Level Agreement (SLA) full implementation

Various SLA monitoring systems are proposed by different features and abilities to evaluate the agreed SLA. The current SLA monitoring systems in cloud computing for its structural, behavioral characteristics and situation are also in place. The systematic reviews of a well-known methods and approac...

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Detalles Bibliográficos
Autor Principal: Atan, Rodziah
Formato: Conference or Workshop Item
Lenguaje:English
Publicado: IEEE 2016
Acceso en línea:http://psasir.upm.edu.my/id/eprint/54009/1/Enhancing%20service%20quality%20through%20Service%20Level%20Agreement%20%28SLA%29%20full%20implementation.pdf
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