Sade, A. B. (1997). Customer service: Management commitment and performance within industrial manufacturing firms. Academy of Marketing Science.
Chicago ZitierstilSade, A. Bakar. Customer Service: Management Commitment and Performance Within Industrial Manufacturing Firms. Academy of Marketing Science, 1997.
MLA ZitierstilSade, A. Bakar. Customer Service: Management Commitment and Performance Within Industrial Manufacturing Firms. Academy of Marketing Science, 1997.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.