Citação norma APA

Sade, A. B. (1997). Customer service: Management commitment and performance within industrial manufacturing firms. Academy of Marketing Science.

Citação norma Chicago

Sade, A. Bakar. Customer Service: Management Commitment and Performance Within Industrial Manufacturing Firms. Academy of Marketing Science, 1997.

Citação norma MLA

Sade, A. Bakar. Customer Service: Management Commitment and Performance Within Industrial Manufacturing Firms. Academy of Marketing Science, 1997.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.