APA citiranje

Sade, A. B. (1997). Customer service: Management commitment and performance within industrial manufacturing firms. Academy of Marketing Science.

Chicago Style Citation

Sade, A. Bakar. Customer Service: Management Commitment and Performance Within Industrial Manufacturing Firms. Academy of Marketing Science, 1997.

MLA citiranje

Sade, A. Bakar. Customer Service: Management Commitment and Performance Within Industrial Manufacturing Firms. Academy of Marketing Science, 1997.

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