TY  - THES
T1  - Role of emotional intelligence and job embeddedness in influencing deviant workplace behavior
A1  - Mohd Yusof, Mastura
LA  - English
YR  - 2016
UL  - http://discoverylib.upm.edu.my/discovery/Record/oai:psasir.upm.edu.my:69481
AB  - Job insecurity has been widely studied in the literature where many of the studies focused
on its effect on individual and organizational outcomes. However, empirical study within
the Malaysian context remained scarce therefore this study investigated the effect of job
insecurity on deviant workplace behavior through affective commitment and job-related
tension on employees from retrenching organizations. This study also explored the effect
of emotional intelligence and job embeddedness as moderating variables. Respondents
were selected from organizations that had undergone retrenchment located in Johore,
Penang and Selangor as these three states had the highest number of retrenchment cases
in the country. List of organizations that had undergone retrenchment was obtained from
the Ministry of Human Resources Malaysia. A total of 243 completed questionnaires
were received back out of the 630 sets being sent out. Hypotheses testing were carried
out using Partial Least Square using the software Smart PLS 2.0. The results showed
that job insecurity was negatively related to affective commitment (-0.37, p < .01) and
positively related to job-related tension (0.21, p < .01). Results indicated no relationship
between affective commitment and deviant workplace behavior however job-related
tension was found to be positively related to deviant workplace behavior (0.44, p < .01).
Emotional intelligence did not moderate the relationship between job insecurity and
affective commitment; job insecurity and job-related tension. However, emotional
intelligence moderated the relationship between affective commitment and deviant
workplace behavior (-0.31, p < .05); job-related tension and deviant workplace behavior
(-0.44, p < .05). Also, job embeddedness moderated the relationship between job-related
tension and deviant workplace behavior (-0.30, p< .05). Organization must be aware on
the impact of job insecurity on deviant workplace behavior. Therefore, it is beneficial
for organizations to lay out programs that may improve employees’ emotional
intelligence and job embeddedness since both displayed moderator traits.
KW  - Emotional intelligence
KW  - Organizational behavior
KW  - Emotions and cognition
ER  -