Consumer satisfaction and return patronage in specialty coffeehouse in Malaysia

Specialty coffeehouse was a fast growing industry ever since it was introduced to Malaysia in early 1996. Among the established specialty coffeehouse were Coffee Bean & Tea Leaf, Starbucks Coffee and Gloria Jean's Coffee. If the local coffeehouse and restaurant would like to be as competiti...

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主要作者: Teh, Chean Boon
格式: Thesis
语言:English
出版: 2002
主题:
在线阅读:http://psasir.upm.edu.my/id/eprint/91490/1/GSM%202002%209%20UPM%20IR.pdf
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