A model of KPI for measuring ICT service quality

by Nor, Rozi Nor Haizan, Alias, Rose Alinda, Abdul Rahman, Azizah
Published 2013

Collaborative knowledge management portal for managing research at higher learning institution

by Abdullah, Rusli, Sahibudin, Shamsul, Alias, Rose Alinda, Selamat, Mohd Hasan
Published 2005

The consideration of governance component for ICT services quality (ICTSQ) in Higher Education Institutions (HEIs) context

by Nor, Rozi Nor Haizan, Alias, Rose Alinda, Abdul Rahman, Azizah
Published 2012

The development of KPI for measuring ICT support service quality

by Nor, Rozi Nor Haizan, Alias, Rose Alinda, Abdul Rahman, Azizah
Published 2013

Distributed knowledge management portal for Learning Organizations with collaborative environment

by Abdullah, Rusli, Sahibudin, Shamsul, Alias, Rose Alinda, Selamat, Mohd Hasan
Published 2006