Managers guide to performance reviews /

by Bacal, Robert.
Published 2004

How to manage performance : 24 lessons for improving performance /

by Bacal, Robert.
Published 2004

Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation /

by Bacal, Robert.
Published 2005

Performance management /

by Bacal, Robert.
Published 1999

Bagaimana mengurus prestasi : 24 pengajaran untuk meningkatkan prestasi /

by Bacal, Robert.
Published 2006

Perfect phrases for performance reviews : hundreds of ready-to-use phrases that describe your employees' performance (from unacceptable to outstanding) /

by Max, Douglas,, Bacal, Robert,
Published 2003