Thinking for a living : how to get better performance and results from knowledge workers /

by Davenport, Thomas H., 1954- .
Published 2005

Mission critical : realizing the promise of enterprise systems /

by Davenport, Thomas H., 1954- .
Published 2000

Process innovation : reengineering work through information technology /

by Davenport, Thomas H., 1954- .
Published 1993