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Hairuddin Mohd. Ali
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Hairuddin Mohd. Ali
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The effect of service process on guests encounter satisfaction at three-star hotels /
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Hairuddin
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.
Ali
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Perancangan strategik sekolah /
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Published 2009
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Panduan ringkas penubuhan dan pelaksanaan sistem kualiti MS ISO 9000 dalam organisasi pendidikan
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Hairuddin
Mohd
.
Ali
Published 1999
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Consumer satisfaction
Customer services
Education
ISO 9000 Series Standards
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School management and organization
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