Service quality and mediating role of perceived value and international tourist satisfaction on tourist loyalty in 4- and 5- star hotels in Kuala Lumpur, Malaysia

by Keshavarz, Yousef
Published 2016

Service quality and mediating role of perceived value and international tourist satisfaction on tourist loyalty in 4- and 5- star hotels in Kuala Lumpur, Malaysia

by Keshavarz, Yousef
Published 2016

The investigation of the hotels service quality effects on tourist on tourist loyalty

by Keshavarz, Yousef, Ali, Mass Hareeza
Published 2015

The service quality evaluation on tourist loyalty in Malaysian hotels by the mediating role of tourist satisfaction

by Keshavarz, Yousef, Ali, Mass Hareeza
Published 2015

The effect of process quality and outcome quality on tourist loyalty in the hotel industry

by Keshavarz, Yousef, Othman, Mohd Shahwahid, Ali, Mass Hareeza, Raja Yusof, Raja Nerina
Published 2015