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Loo, Wai Thien
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Loo, Wai Thien
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Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch
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Loo
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Wai
Thien
Published 2001
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Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch /
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Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch
by
Loo
,
Wai
Thien
Published 2001
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