Quality customer service /

by Martin, William B.
Published 1993

The restaurant server's guide to quality customer servce : a step-by-step resource to increase your success and income as a restaurant server /

by Martin, William B.
Published 1986

Pelayan pelanggan yang bermutu: seni memperlakukan pelanggan sebagai tamu /

by Martin, William B.
Published 1991

Managing quality customer service /

by Martin, William B.
Published 1989

Quality customer service : the art of treating customers as guests /

by Martin, William B.
Published 1989

Perkhidmatan pelanggan yang berkualiti /

by Martin, William B.
Published 1994