Back-to-basics selling : responsive actions that show customers you care about their business /

by Murphy, Kevin J.
Published 1994

Back-to-basics listening : how to minimize conflicts and confusion by hearing what is "really" being said /

by Murphy, Kevin J.
Published 1994

Back-to-basics management : business phiosophies that build a proud and successful company /

by Murphy, Kevin J.
Published 1994

Back-to-basics loyalty : how to keep employees and customes faithful to your company /

by Murphy, Kevin J.
Published 1994

Aquatic weeds : the ecology and management of nuisance aquatic vegetation /

Published 1989