The office : procedures and technology /

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書目詳細資料
主要作者: Oliverio, Mary Ellen.
其他作者: Pasewark, William Robert., White, Bonnie Roe.
格式: 圖書
語言:English
出版: Austalia : Thomson South-Western Pub., 2007.
版:5th ed.
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書本目錄:
  • The office in a changing business world
  • Office competencies
  • Information: a vital business resource
  • Communicating in written form
  • Communicating orally
  • Processing and understanding financial information
  • Time and workstation management
  • Meetings and travel
  • Records management systems
  • Managing records
  • Processing mail
  • Telephone systems and procedures
  • Planning and advancing your career
  • Working with others
  • Glossary.