Coping effectively with difficult people
Summary: Methods for coping with seven specific types of difficult behavior are outlined: indecisive, unresponsive, over-agreeable, hostile-aggressive, complaining, "all-knowing" and negativistic. The emphasis on coping with rather than changing such people gives a sound basis for establis...
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| Format: | Audio Book |
| Language: | English |
| Published: |
San Jose, Calif.:
Lansford Publishing Co.,
1973.
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