Managing Challenging Clients Building Effective Relationships with Difficult Customers /
Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and mana...
Saved in:
| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
London :
Palgrave Macmillan UK : Imprint: Palgrave Macmillan,
2012.
|
| Edition: | 1st ed. 2012. |
| Subjects: | |
| Online Access: | https://doi.org/10.1057/9780230358997 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|