Citizen Satisfaction Improving Government Performance, Efficiency, and Citizen Trust /
Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.
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Format: | Electronic eBook |
Language: | English |
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New York :
Palgrave Macmillan US : Imprint: Palgrave Macmillan,
2014.
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Edition: | 1st ed. 2014. |
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Online Access: | https://doi.org/10.1057/9781137047137 |
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