Citizen Satisfaction Improving Government Performance, Efficiency, and Citizen Trust /

Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.

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Bibliographic Details
Main Author: Morgeson, F. (Author, http://id.loc.gov/vocabulary/relators/aut)
Corporate Author: SpringerLink (Online service)
Format: Electronic eBook
Language:English
Published: New York : Palgrave Macmillan US : Imprint: Palgrave Macmillan, 2014.
Edition:1st ed. 2014.
Subjects:
Online Access:https://doi.org/10.1057/9781137047137
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