Empathetic Marketing How to Satisfy the 6 Core Emotional Needs of Your Customers /

With a revised understanding of the science and philosophy behind human needs, businesses will be better equipped to provide long-term satisfaction for their customers. Mark uncovers a framework that will help businesses identify human needs and incorporate this perspective into strategy, and then f...

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書目詳細資料
主要作者: Ingwer, M. (Author, http://id.loc.gov/vocabulary/relators/aut)
企業作者: SpringerLink (Online service)
格式: 電子 電子書
語言:English
出版: New York : Palgrave Macmillan US : Imprint: Palgrave Macmillan, 2012.
版:1st ed. 2012.
主題:
在線閱讀:https://doi.org/10.1007/978-1-137-51200-0
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實物特徵
總結:With a revised understanding of the science and philosophy behind human needs, businesses will be better equipped to provide long-term satisfaction for their customers. Mark uncovers a framework that will help businesses identify human needs and incorporate this perspective into strategy, and then focuses each chapter on a specific emotional need.
實物描述:XIV, 235 p. online resource.
ISBN:9781137512000