Service Systems Implementation

Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-o...

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Bibliographic Details
Corporate Author: SpringerLink (Online service)
Other Authors: Demirkan, Haluk. (Editor, http://id.loc.gov/vocabulary/relators/edt), Spohrer, James C. (Editor, http://id.loc.gov/vocabulary/relators/edt), Krishna, Vikas. (Editor, http://id.loc.gov/vocabulary/relators/edt)
Format: Electronic eBook
Language:English
Published: New York, NY : Springer US : Imprint: Springer, 2011.
Edition:1st ed. 2011.
Series:Service Science: Research and Innovations in the Service Economy,
Subjects:
Online Access:https://doi.org/10.1007/978-1-4419-7904-9
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