Email and Commercial Correspondence A Guide to Professional English /

If you write emails and letters as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of getting the desired reply to your emails in the shortest time possible. Some of the key guidelines covered include: Write meaningful subject...

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Bibliographic Details
Main Author: Wallwork, Adrian. (Author, http://id.loc.gov/vocabulary/relators/aut)
Corporate Author: SpringerLink (Online service)
Format: Electronic eBook
Language:English
Published: New York, NY : Springer New York : Imprint: Springer, 2014.
Edition:1st ed. 2014.
Series:Guides to Professional English
Subjects:
Online Access:https://doi.org/10.1007/978-1-4939-0635-2
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Table of Contents:
  • Email Addresses
  • Subject Lines
  • Initial Salutations
  • Introductions and Final Salutations
  • Making Requests
  • Replying to Requests
  • Chasing and Being Chased
  • Reviewing Documents
  • Ensuring Better Communication By Using a Soft Approach
  • Recognizing Level of Formality
  • Punctuation and Capitalization
  • Sending Attachments
  • Business Letters
  • Planning and Structuring, Avoiding Mistakes in Your English
  • Abbreviations, Acronyms and Smileys
  • Useful Phrases: Generic
  • Useful Phrases: Commercial.