Kapak Resmi

Managing Service Productivity Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance /

This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying...

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Detaylı Bibliyografya
Müşterek Yazar: SpringerLink (Online service)
Diğer Yazarlar: Emrouznejad, Ali. (Editör, http://id.loc.gov/vocabulary/relators/edt), Cabanda, Emilyn. (Editör, http://id.loc.gov/vocabulary/relators/edt)
Materyal Türü: Elektronik Ekitap
Dil:English
Baskı/Yayın Bilgisi: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2014.
Edisyon:1st ed. 2014.
Seri Bilgileri:International Series in Operations Research & Management Science, 215
Konular:
Operations research.
Decision making.
Management science.
Production management.
Operations Research/Decision Theory.
Operations Research, Management Science.
Operations Management.
Online Erişim:https://doi.org/10.1007/978-3-662-43437-6
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https://doi.org/10.1007/978-3-662-43437-6

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