Managing Service Productivity Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance /
This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying...
Uloženo v:
| Korporativní autor: | |
|---|---|
| Další autoři: | , |
| Médium: | Elektronický zdroj E-kniha |
| Jazyk: | English |
| Vydáno: |
Berlin, Heidelberg :
Springer Berlin Heidelberg : Imprint: Springer,
2014.
|
| Vydání: | 1st ed. 2014. |
| Edice: | International Series in Operations Research & Management Science,
215 |
| Témata: | |
| On-line přístup: | https://doi.org/10.1007/978-3-662-43437-6 |
| Tagy: |
Přidat tag
Žádné tagy, Buďte první, kdo otaguje tento záznam!
|