E-health literacy as a mediator on relationship between predictors and online health information-seeking behaviour among government employees in Putrajaya, Malaysia
It has been widely accepted that the internet has become one of the main sources of health information and provides vast amount of information for the promotion of healthy lifestyles. The level of a person’s eHealth literacy will determine how much they will benefit from the online health informa...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2020
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| Online Access: | http://ethesis.upm.edu.my/id/eprint/14802/1/FBMK%202020%2037%20T.pdf |
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| Summary: | It has been widely accepted that the internet has become one of the main sources of
health information and provides vast amount of information for the promotion of healthy
lifestyles. The level of a person’s eHealth literacy will determine how much they will
benefit from the online health information obtained and provide the efforts to improve
the efficiency of the healthcare system and health outcomes. This study specifically
investigates predictor namely direct experience, salience of unmet health information
needs, beliefs internet self-efficacy, information carrier characteristics of trust in internet
health information, information carrier utility factor of internet health information
seeking and the role of eHealth Literacy as the mediation effect on the relationship
between all the predictors and online health information seeking behaviour (OHISB).
The Comprehensive information seeking model (CMIS) and eHealth Literacy (eHeals)
provided the theoretical foundation for this study. The study was designed as quantitative
study. The data was collected from 387 government employees at Putrajaya, Malaysia
from 5 ministries and agencies through self-administered questionnaire over a period of
2-month. The multistage sampling technique was employed in gathering the participants.
The examination of the research questions and hypotheses, relevant parts of the survey
for each questions or hypotheses were done through statistical tests. Descriptive statistics
such as frequency, means and standard deviations were used to provide a better
understanding of all the variables. The data were analyzed using Structural Equation
Model (SEM). To examine the construct validity and reliability of the model,
Confirmatory Factor Analysis (CFA) was used. Finding shows that there were
significant relationship between internet self-efficacy belief, trust in internet health
information (ICC) and internet health information seeking (ICUF) and OHISB.
However, direct experience and salience of unmet information needs did not show
significant relationship towards OHISB. Finding also shows that eHealth literacy
mediated all the predictor on OHISB accept salience of unmet information needs. Thus,
it can be concluded that eHealth literacy is important on all forms of online health
information seeking. |
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