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The roles of social media and traditional news media in promoting government responsiveness in social incidents

Social media is considered to play an important role in promoting government responsiveness. However, it is impossible for the government to respond to all issues in the actual situation. Especially when encountering controversial social incidents, the local government usually evades responsibility...

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Những tác giả chính: Yuan, Lihong, Razi, Siti Aishah binti Hj Mohammad, Mahamed, Mastura, Kasimon, Diyana Nawar Binti
Định dạng: Bài viết
Ngôn ngữ:English
Được phát hành: Redfame Publishing 2024
Truy cập trực tuyến:http://psasir.upm.edu.my/id/eprint/106079/1/6536-25214-1-PB-FULL.pdf
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id oai:psasir.upm.edu.my:106079
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spelling oai:psasir.upm.edu.my:106079 http://psasir.upm.edu.my/id/eprint/106079/ The roles of social media and traditional news media in promoting government responsiveness in social incidents Yuan, Lihong Razi, Siti Aishah binti Hj Mohammad Mahamed, Mastura Kasimon, Diyana Nawar Binti Social media is considered to play an important role in promoting government responsiveness. However, it is impossible for the government to respond to all issues in the actual situation. Especially when encountering controversial social incidents, the local government usually evades responsibility due to damage to reputation or interests. This paper argues that when a controversial social incident occurs in China, the traditional news media will work with social media to encourage the local government to respond. Three cases are selected according to the hot discussion index of Sina Weibo, China's largest social media platform for multiple-case studies. 21 participants were interviewed to explore the function of social media and traditional news media during the process of government responsiveness. The results showed that traditional news media played the role of professionalism, supervision, and broker to develop social incidents. And social media took the information aggregation part in most situations. Social media and traditional news media work together to promote the local government to make government responsiveness active. Redfame Publishing 2024 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/106079/1/6536-25214-1-PB-FULL.pdf Yuan, Lihong and Razi, Siti Aishah binti Hj Mohammad and Mahamed, Mastura and Kasimon, Diyana Nawar Binti (2024) The roles of social media and traditional news media in promoting government responsiveness in social incidents. Studies in Media and Communication, 12 (1). pp. 344-352. ISSN 2325-8071; ESSN: 2325-808X https://redfame.com/journal/index.php/smc/article/view/6536 10.11114/smc.v12i1.6679
institution UPM IR
collection UPM IR
language English
description Social media is considered to play an important role in promoting government responsiveness. However, it is impossible for the government to respond to all issues in the actual situation. Especially when encountering controversial social incidents, the local government usually evades responsibility due to damage to reputation or interests. This paper argues that when a controversial social incident occurs in China, the traditional news media will work with social media to encourage the local government to respond. Three cases are selected according to the hot discussion index of Sina Weibo, China's largest social media platform for multiple-case studies. 21 participants were interviewed to explore the function of social media and traditional news media during the process of government responsiveness. The results showed that traditional news media played the role of professionalism, supervision, and broker to develop social incidents. And social media took the information aggregation part in most situations. Social media and traditional news media work together to promote the local government to make government responsiveness active.
format Article
author Yuan, Lihong
Razi, Siti Aishah binti Hj Mohammad
Mahamed, Mastura
Kasimon, Diyana Nawar Binti
spellingShingle Yuan, Lihong
Razi, Siti Aishah binti Hj Mohammad
Mahamed, Mastura
Kasimon, Diyana Nawar Binti
The roles of social media and traditional news media in promoting government responsiveness in social incidents
author_facet Yuan, Lihong
Razi, Siti Aishah binti Hj Mohammad
Mahamed, Mastura
Kasimon, Diyana Nawar Binti
author_sort Yuan, Lihong
title The roles of social media and traditional news media in promoting government responsiveness in social incidents
title_short The roles of social media and traditional news media in promoting government responsiveness in social incidents
title_full The roles of social media and traditional news media in promoting government responsiveness in social incidents
title_fullStr The roles of social media and traditional news media in promoting government responsiveness in social incidents
title_full_unstemmed The roles of social media and traditional news media in promoting government responsiveness in social incidents
title_sort roles of social media and traditional news media in promoting government responsiveness in social incidents
publisher Redfame Publishing
publishDate 2024
url http://psasir.upm.edu.my/id/eprint/106079/1/6536-25214-1-PB-FULL.pdf
_version_ 1819301655919722496
score 13.4562235

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