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Influence of leadership emotional intelligence on employees' job satisfaction in the Malaysian public sector

The main purpose of this study was to determine the relationship between emotional intelligence and employees' job satisfaction in the Malaysian public sector. Result of this study found that leadership emotional intelligence has a moderate relationship with employee job satisfaction. The study...

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Main Authors: Mohd Salleh, Lailawati, Kumar, Naresh, Abu Bakar, Nur Faezah
Format: Article
Language:English
Published: Malaysian Institute of Management 2011
Online Access:http://psasir.upm.edu.my/id/eprint/22857/1/Influence%20of%20leadership%20emotional%20intelligence%20on%20employees.pdf
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id oai:psasir.upm.edu.my:22857
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spelling oai:psasir.upm.edu.my:22857 http://psasir.upm.edu.my/id/eprint/22857/ Influence of leadership emotional intelligence on employees' job satisfaction in the Malaysian public sector Mohd Salleh, Lailawati Kumar, Naresh Abu Bakar, Nur Faezah The main purpose of this study was to determine the relationship between emotional intelligence and employees' job satisfaction in the Malaysian public sector. Result of this study found that leadership emotional intelligence has a moderate relationship with employee job satisfaction. The study also found that there is no significant difference on gender perception of their leader's emotional intelligence in that both male and female employees perceive their leaders as having a moderately high level of emotional intelligence. This shows that leaders in the public service are able to utilize their emotional intelligence to understand, manage and have a good relationship with their employees. More so, these leaders seem to be able to express positive emotions, thoughts and attitude towards their employees making their employees feel satisfied at the workplace. Malaysian Institute of Management 2011-07 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/22857/1/Influence%20of%20leadership%20emotional%20intelligence%20on%20employees.pdf Mohd Salleh, Lailawati and Kumar, Naresh and Abu Bakar, Nur Faezah (2011) Influence of leadership emotional intelligence on employees' job satisfaction in the Malaysian public sector. Malaysian Management Review, 46 (2). pp. 17-28. ISSN 0025-1348 http://www.mim.org.my/pdf/mmr/July-Dec11/Influence%20of%20leadership%20emotional%20Intelligence.pdf
institution UPM IR
collection UPM IR
language English
description The main purpose of this study was to determine the relationship between emotional intelligence and employees' job satisfaction in the Malaysian public sector. Result of this study found that leadership emotional intelligence has a moderate relationship with employee job satisfaction. The study also found that there is no significant difference on gender perception of their leader's emotional intelligence in that both male and female employees perceive their leaders as having a moderately high level of emotional intelligence. This shows that leaders in the public service are able to utilize their emotional intelligence to understand, manage and have a good relationship with their employees. More so, these leaders seem to be able to express positive emotions, thoughts and attitude towards their employees making their employees feel satisfied at the workplace.
format Article
author Mohd Salleh, Lailawati
Kumar, Naresh
Abu Bakar, Nur Faezah
spellingShingle Mohd Salleh, Lailawati
Kumar, Naresh
Abu Bakar, Nur Faezah
Influence of leadership emotional intelligence on employees' job satisfaction in the Malaysian public sector
author_facet Mohd Salleh, Lailawati
Kumar, Naresh
Abu Bakar, Nur Faezah
author_sort Mohd Salleh, Lailawati
title Influence of leadership emotional intelligence on employees' job satisfaction in the Malaysian public sector
title_short Influence of leadership emotional intelligence on employees' job satisfaction in the Malaysian public sector
title_full Influence of leadership emotional intelligence on employees' job satisfaction in the Malaysian public sector
title_fullStr Influence of leadership emotional intelligence on employees' job satisfaction in the Malaysian public sector
title_full_unstemmed Influence of leadership emotional intelligence on employees' job satisfaction in the Malaysian public sector
title_sort influence of leadership emotional intelligence on employees' job satisfaction in the malaysian public sector
publisher Malaysian Institute of Management
publishDate 2011
url http://psasir.upm.edu.my/id/eprint/22857/1/Influence%20of%20leadership%20emotional%20intelligence%20on%20employees.pdf
_version_ 1782719829350809600
score 12.935284

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