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The role of culture in quality improvement in the intensive care unit: a literature review

Improving the quality of patient care and patient outcomes is a major concern internationally. In a developing health care system, implementing quality improvement is challenging due not only to resource and workforce issues but also cultural factors. Using the method of a focussed literature revi...

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Main Authors: Soh, Kim Lam, Soh, Kim Geok, Davidson, Patricia M.
Format: Article
Language:English
Published: Sciedu Press 2013
Online Access:http://psasir.upm.edu.my/id/eprint/28982/1/The%20role%20of%20culture%20in%20quality%20improvement%20in%20the%20intensive%20care%20unit.pdf
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id oai:psasir.upm.edu.my:28982
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spelling oai:psasir.upm.edu.my:28982 http://psasir.upm.edu.my/id/eprint/28982/ The role of culture in quality improvement in the intensive care unit: a literature review Soh, Kim Lam Soh, Kim Geok Davidson, Patricia M. Improving the quality of patient care and patient outcomes is a major concern internationally. In a developing health care system, implementing quality improvement is challenging due not only to resource and workforce issues but also cultural factors. Using the method of a focussed literature review, this paper discusses the importance of assessing a societal view of culture, social mores and customs, and power relationships in quality improvement activities using the intensive care unit as an exemplar. We conclude that implementing quality improvement strategies in a developing health care system needs to address the broader perspectives of social and cultural systems particularly hierarchical relationships and issues of non-disclosure. Sciedu Press 2013 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/28982/1/The%20role%20of%20culture%20in%20quality%20improvement%20in%20the%20intensive%20care%20unit.pdf Soh, Kim Lam and Soh, Kim Geok and Davidson, Patricia M. (2013) The role of culture in quality improvement in the intensive care unit: a literature review. Journal of Hospital Administration, 2 (2). pp. 97-104. ISSN 1927-6990; ESSN: 1927-7008 http://www.sciedu.ca/journal/index.php/jha/article/view/1035 10.5430/jha.v2n2p97
institution UPM IR
collection UPM IR
language English
description Improving the quality of patient care and patient outcomes is a major concern internationally. In a developing health care system, implementing quality improvement is challenging due not only to resource and workforce issues but also cultural factors. Using the method of a focussed literature review, this paper discusses the importance of assessing a societal view of culture, social mores and customs, and power relationships in quality improvement activities using the intensive care unit as an exemplar. We conclude that implementing quality improvement strategies in a developing health care system needs to address the broader perspectives of social and cultural systems particularly hierarchical relationships and issues of non-disclosure.
format Article
author Soh, Kim Lam
Soh, Kim Geok
Davidson, Patricia M.
spellingShingle Soh, Kim Lam
Soh, Kim Geok
Davidson, Patricia M.
The role of culture in quality improvement in the intensive care unit: a literature review
author_facet Soh, Kim Lam
Soh, Kim Geok
Davidson, Patricia M.
author_sort Soh, Kim Lam
title The role of culture in quality improvement in the intensive care unit: a literature review
title_short The role of culture in quality improvement in the intensive care unit: a literature review
title_full The role of culture in quality improvement in the intensive care unit: a literature review
title_fullStr The role of culture in quality improvement in the intensive care unit: a literature review
title_full_unstemmed The role of culture in quality improvement in the intensive care unit: a literature review
title_sort role of culture in quality improvement in the intensive care unit: a literature review
publisher Sciedu Press
publishDate 2013
url http://psasir.upm.edu.my/id/eprint/28982/1/The%20role%20of%20culture%20in%20quality%20improvement%20in%20the%20intensive%20care%20unit.pdf
_version_ 1782720420726702080
score 12.935284

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