Predicting factors of patients’ satisfaction with outpatient services in military hospital

Background: Patients are the main customer of the health services. Predictors of level of patients’ satisfaction are important to determine the effectiveness of health care delivery and quality of medical care. This study aims to determine the predicting factors of patients’ satisfaction with outpat...

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Bibliographic Details
Main Authors: J., Saifulsyahira, Juni, Muhamad Hanafiah, M. S., Salmiah
Format: Article
Published: Community Health Society Malaysia (CHSM) 2015
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