The Effects of Corporate Reputation on the Competitiveness of Malaysian Telecommunication Service Providers

The competition for customers among telecommunication firms in Malaysia is fierce. The competition among them is not only limited to new customers but also to the respective customer base. In this fiercely competitive environment, existing customers are frequently exposed to offers and counter off...

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Detalhes bibliográficos
Main Authors: Awang, Zainudin, Jusoff, Kamaruzaman
Formato: Artigo
Idioma:English
English
Publicado em: 2009
Acesso em linha:http://psasir.upm.edu.my/id/eprint/7253/1/The%20Effects%20of%20Corporate%20Reputation%20on%20the%20Competitiveness%20of%20Malaysian%20Telecommunication%20Service%20Providers.pdf
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