Holdings: IOMA's report on customer relationship management

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Bibliographic Details
Previous Title:	IOMA's report on managing customer service
Corporate Author:	Institute of Management & Administration.
Format:	Electronic Journal
Language:	English
Published:	New York, N.Y. : IOMA, c2002-
Subjects:	Customer relations > United States > Periodicals. Electronic journals.
Online Access:	Full text available from Accounting & Tax Database: 04/01/2003 to 09/30/2004
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