APA Citation

(2002). IOMA's report on customer relationship management. New York, N.Y.: IOMA.

Chicago Style Citation

IOMA's Report On Customer Relationship Management. New York, N.Y.: IOMA, 2002.

MLA Citation

IOMA's Report On Customer Relationship Management. New York, N.Y.: IOMA, 2002.

Warning: These citations may not always be 100% accurate.