Cita APA

(2002). IOMA's report on customer relationship management. New York, N.Y.: IOMA.

Citación estilo Chicago

IOMA's Report On Customer Relationship Management. New York, N.Y.: IOMA, 2002.

Cita MLA

IOMA's Report On Customer Relationship Management. New York, N.Y.: IOMA, 2002.

Warning: These citations may not always be 100% accurate.