The effects of emotional dissonance and employee's empowerment on service quality and customer satisfaction perception: customer level analysis

gan Ab Aziz, Yuhanis
Cyhoeddwyd 2008

Service quality attributes of group package tour guides in Malaysia.

gan Lee, Shin Ying, Ab. Aziz, Yuhanis
Cyhoeddwyd 2013

Service guarantees : the impact on empowerment and five star hotels in Malaysia.

gan Mohd Shahril, Aslinda, Ab Aziz, Yuhanis, Othman, Mohhidin
Cyhoeddwyd 2013

Environmental awareness, initiatives and performance in the small- and medium-scale enterprise hotel industry of Malaysia

gan Hamzah, Hanafi, Ab. Karim, Shahrim, Ab. Aziz, Yuhanis, Kasim, Azilah
Cyhoeddwyd 2020

The effect of Islamic attributes to consumer satisfaction: a meta-analysis

gan Sumardi, Retno Santi, Mahomed, Anuar Shah Bali, Ab Aziz, Yuhanis

Examining the impact of visual presentations and online reviews on hotel booking intentions

gan Amin, Dawood, Bali Mahomed, Anuar Shah, Ab Aziz, Yuhanis, Hashim, Haslinda
Cyhoeddwyd 2021

A systematic literature review on sustainable production indicators to assess the sustainable performance of industries

gan Abbass, Nazik Mahmoud, Abd Rahman, Azmawani, Ab. Aziz, Yuhanis, Sidek, Shafie
Cyhoeddwyd 2019

Conceptualising the intrinsic and extrinsic push factors influencing international edu-tourists decision to study abroad: the Malaysia perspective

gan Ojo, Bello Yekinni, Raja Yusof, Raja Nerina, Ab Aziz, Yuhanis, Awang, Khairil Wahidin
Cyhoeddwyd 2014

Industry 4.0: the importance of innovation in adopting cloud computing among SMEs in Malaysia

gan Sheikh Mokhtar, Siti Salwa, Bali Mohamed, Anuar Shah, Ab Aziz, Yuhanis, Ab. Rahman, Suhaimi
Cyhoeddwyd 2020

The effect of video presentation on hotel booking intentions: a conceptual model

gan Amin, Dawood, Mahomed, Anuar Shah Bali, Ab Aziz, Yuhanis, Hashim, Haslinda, Mohsin Ali, Rana
Cyhoeddwyd 2019